Name: Why Silos Are Killing Your IT Operations
Start: 2025-07-08T13:22:00Z
End: 2025-07-08T13:22:22.000Z
Location: BrightTALK
Rating: 5

We help IT leaders build dynamic IT departments. On this channel, we'll dive into the latest technology trends and discuss the actionable insights that drive impact for organizations.

This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, and hacktivists campaigns, data breaches, control strategies and exposure to vulnerabilities to help you understand the cyber security impact to business.

In this month’s briefing we explore:

-Anthropic Discovers AI-Automated Cyber Espionage Operation (00:52)
-Anthropic, an AI safety and research company, released a report detailing the first ever recorded agentic AI cyberattack.
-See how Info-Tech can help you Build an Autonomous Security Delivery Roadmap.
Critical Infrastructure OT Environments a Key Focus for Cyber Resilience (13:58)
-A new recommendations framework called the Critical Infrastructure (CI) Fortify Guidance has been released to help build resilience Operational Technology (OT) networks and infrastructure.
-Explore Info-Tech’s guidance on Secure IT/OT Convergence.
Buyer Beware: Akira Ransomware Exploits M&A Blind Spots (23:42)
-Merger and Acquisition integration periods provide plenty of opportunities for sophisticated threat actors.
-Learn how Info-Tech can help you Master M&A Cybersecurity Due Diligence.

Info-Tech's Security Threat Landscape Briefing: December 2025

At the critical mid-year point, one thing is clear among CIOs and other tech leaders: Under pressure to deliver, more and more are embracing change – and moving into readiness mode.

From decoding generative AI and maturing financial processes to modernizing infrastructure, Info-Tech’s curated, peer-driven Best of 2025 Mid-Year Report offers a snapshot of IT leaders’ priorities so far this year. The overwhelming trend that emerges is a thirst for research and insights that help align organizations’ strategy with execution to meet the urgent mandate for action and innovation.

Join this dynamic webinar as we explore the most popular research among Info-Tech members so far in 2025, including:

A closer look at the topics and trends where IT leaders feel the most pressure to act.
An overview of the specific research, programs, and services that delivered the most value to members.
What Info-Tech members’ research interests reveal about CIO priorities.

Best of 2025 Mid-Year Report: IT Moves from Disruption to Decisive Action

AI is redefining customer experience (CX). Capabilities such as predictive analytics, sentiment detection, and hyperpersonalization can help organizations transform CX from reactive to predictive – anticipating needs, proactively resolving issues, and building lasting brand advocacy.

AI in CX is not without risk, but in today’s competitive landscape, it is essential to delivering exceptional customer experiences.

Join this informative webinar, where we’ll discuss how to implement AI to transform CX, including insights on:

· Identifying high-impact AI use cases to address existing needs and gaps.

· Designing AI initiatives with a focus on scalability.

· Refining AI capabilities in line with feedback and shifting customer needs.

Utilize AI to Supercharge Customer Experience Outcomes

AI agents have evolved beyond basic language models into systems capable of executing end-to-end tasks. They’re playing an increasingly large role in automating complex organizational processes, driving dynamic decision-making, and adapting to ever-changing enterprise needs.

However, while research indicates that 70% of CIOs say they’ve adopted AI agents, 90% of those efforts have failed to scale or deliver sustained value. Understand why so many agentic AI initiatives stall and what separates the 10% that do succeed.

Join this insightful webinar as we explore how to realize the true potential of an AI agent, including insights into:

· How agents work.

· Where agentic AI efforts typically break down.

· What agentic AI readiness checks you should perform before you even start.

Best Practices to Harness Generative AI and Agentic Workflows

The Privacy Regulation Roundup is a monthly show presented by Info-Tech Research Group that highlights important changes relevant to privacy, governance, risk, compliance, and security experts everywhere. This month, join us as we discuss changes to the EU's regulatory approach, specifically around GDPR and the AI Act, California's introduction of the Transparency in Frontier Artificial Intelligence Act (SB 53), and the Ontario Privacy Commission's new guidelines for data de-identification.

Info-Tech's Privacy Regulation Roundup: November 2025

AI’s insatiable need for data has put increasing pressure on data and analytics leaders to meet its escalating requirements. However, leadership misalignment, immature data processes, and other key challenges consume valuable resources – limiting your transformative potential.


Take a structured, systematic approach to data and analytics improvement using a road-tested, customizable methodology. Drive organizational satisfaction, reclaim your mandate, and deliver new value with our step-by-step Data & Analytics Playbook.


Join this dynamic webinar where we’ll discuss key secrets and steps to:

Balance data governance, risk management, and data quality.
Become a strategic organizational partner and accelerate innovation.
Keep your top initiatives aligned with leadership expectations.

Accelerate Transformation: A 12-Step Playbook for Data Leaders

This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, and hacktivists campaigns, data breaches, control strategies and exposure to vulnerabilities to help you understand the cyber security impact to business.

In this month’s briefing we explore:

Ransomware Surges as GenAI Risks Rise (00:50)
o Global ransomware incidents rose 46% in September, coinciding with increased usage of generative AI by both attackers and defenders.  
o See how Info-Tech can help you Automate Security Processes.
F5 Breach Highlights Vendor-Side Security Risk (08:22)
o In a major security incident, F5 has disclosed that nation-state threat actors had gained persistent, long-term access to its internal systems.
o Explore Info-Tech’s guidance on how Build a Vendor Security Assessment Service.
AI Learned to Hack (18:03)
o A principle-based approach that is aimed at guiding cyber security professionals in OT environment on how to architect and secure the environment was released at the end of September.
o Learn how Info-Tech can help you Implement Vulnerability Management.
Seven Nations Unite on New OT Cybersecurity Guidance (24:50)
o Security researchers report a surge in phishing and malware campaigns using fake AI-branded apps and chatbot lures.
o See how you can Secure IT/OT convergence.
Ransomware Payments Plummet (32:07)
o Despite the sophistication of evolving ransomware tactics, ransom payment rates and amounts have reached historic lows. 
o Checkout Info-Tech’s research on how to Reduce and Manage Your Organization’s Insider Threat Risk.

Info-Tech's Security Threat Landscape Briefing: November 2025

Organizations rely on their IT leaders more than ever to deliver the transformation and innovation needed to thrive in today’s ever-evolving tech landscape – but IT teams are often stuck in firefighting mode and held back by immature processes. Info-Tech’s revolutionary and road-tested IT Playbooks offer a systematic and interconnected improvement program to unleash IT’s potential to drive their organization’s success.

Drive Systematic Excellence with a 12-Step Security & Privacy Playbook

Applications leaders today are navigating demands of unprecedented complexity. Managing applications has become an impossible balancing act of unconstrained expectations and limited resources. These new problems can’t be solved with traditional solutions – they require a tailored and transformative approach.

Introducing the systematic, road-tested 12-step Applications Playbook, designed to meet today’s challenges head on with a clear strategy to achieve applications excellence. Address the key challenges facing applications leaders today with a comprehensive guide based on a proven methodology.

Join this insightful webinar, where we’ll explore the secrets & steps to: 
Transform your team from reactive problem-solvers to proactive organizational partners.
Prioritize your initiatives to add the right value at the right time.
Leverage emerging technologies to accelerate innovation in applications management.

Break Out of Firefighting Mode With the 12-Step Applications Playbook

As an I&O leader, your job is no longer just managing infrastructure and operations. You must juggle end-user experience, artificial intelligence, business continuity, and countless more responsibilities in your day-to-day. It’s no surprise that your daily reality becomes firefighting, reacting to issues instead of proactively driving value.

Without a structured approach and systematic plan, you’ll stay trapped in a reactive cycle. Forge a new path with a road-tested, customizable I&O playbook that helps I&O become a critical driver of success and a recognized leader across the organization.

Join this dynamic webinar where we’ll discuss secrets & steps to systematically achieve IT excellence.

Understand the demands and expectations of modern I&O leaders.
Explore 12 essential steps to shift I&O from reactive order-taker to strategic partner.
Prioritize initiatives in alignment with your organizational goals.

Shift From Reactive to Strategic: A 12-Step Playbook for I&O Leaders

What really makes an IT team effective and what’s quietly holding them back?
Info-Tech’s experts dive into the latest research on IT team effectiveness and explore the organizational, interpersonal, and leadership factors that impact how IT teams perform. Learn about the surprising difference between busy teams and effective teams, and how to use data to benchmark your IT team’s effectiveness.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/improve-it-team-effectiveness

Unlocking IT Team Performance: Insights Every Leader Needs

Many organizations recognize the need to strengthen business relationships but often struggle with how to do it effectively. Business Relationship Management (BRM) is more than just maintaining communication, it’s about driving strategic value and aligning I.T. with the business. In this conversation, our experts break down the true role of BRM in today’s I.T. landscape. They explore how BRM goes beyond friendly interactions to build meaningful, strategic partnerships that connect IT capabilities with business goals.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/embed-business-relationship-management-in-it

Why Business Relationship Management is CRITICAL

Any time a natural disaster or major IT outage occurs, it increases executive awareness and internal pressure to create a disaster recovery plan. In this video, we break down everything IT leaders need to know about building a resilient and actionable disaster recovery strategy.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/create-a-right-sized-disaster-recovery-plan

The Shocking Truth About How to Survive an IT Disaster

Process improvement is both vital and daunting in IT management. With CIOs and IT teams being asked to do more with less, there's little time for tackling complex process improvements. In this video, our experts outline key steps for enhancing IT processes, covering challenges like resistance to change, silos, and lack of leadership support, while offering actionable strategies to drive efficiency and innovation.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/rapidly-improve-your-it-processes

How to Rapidly Improve Your IT Processes

In this video, our experts demystify data architecture and explain how it impacts everything from business transformation and operational efficiency to AI readiness. This conversation breaks down the critical role data architecture plays in turning raw information into business advantage. Data architecture is complex but important. Learn how to align your architecture strategy to maximize the value of your data and support data consumers across the organization.

Why Data Architects Will Matter More Than Ever in 2025

Workforce expenses account for up to 70% of organizations’ operating budgets, but despite that outsized impact, more than half of IT organizations struggle to hire the right people for the most in-demand roles – with hiring becoming even harder amid rising labor and operations costs.  

Info-Tech’s Build a Data-Driven Workforce Plan research can help IT leaders weave strategic data analysis into their hiring efforts to set themselves up for success while balancing cost and value.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/build-a-data-driven-workforce-plan-a-critical-cio-exercise

Build a Data-Driven Workforce Plan: A Critical CIO Exercise

Many organizations don’t know where to begin when it comes to ERP projects. Too often, they jump straight into selecting and implementing technology without a clear strategic foundation. As a result, ERP initiatives frequently go over budget, run behind schedule, and fail to deliver the intended business value.
In this episode our experts break down how to build a practical, future-ready ERP strategy and roadmap that drives business value, not just software adoption.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/build-an-erp-strategy-and-roadmap

Essential ERP Lessons From Target's Failure in Canada

As organizations race to adopt generative AI, one critical question often gets overlooked:
Do you have a plan to use AI responsibly and legally? Striking the right balance between enterprise AI deployments and regulatory compliance remains a major challenge for many organizations. This is often due to limited visibility into how AI is being used and the risks involved, uncertainty around which regulations apply, and a lack of clarity on how to align responsible AI principles with broader business goals and operations. In this video, our experts talk about developing an AI compliance strategy, from managing risk and accountability to navigating evolving regulations and aligning with enterprise governance models. 

Check out our research for more actionable insights: https://www.infotech.com/research/ss/develop-an-ai-compliance-strategy

Why Regulating AI is So Hard

In today’s rapidly evolving technology landscape, siloed IT operations can spell disaster for organizations striving to stay competitive and agile.

Is your IT team stuck in reactive mode? It's time to break the cycle. In this video, our experts sit down to unpack the often overlooked, but important relationship between service management and IT operations. They explore how integrating these two practices can transform your organization from day-to-day survival to long-term strategic success.

Check out our research for more actionable insights: https://www.infotech.com/research/ss/create-a-service-management-and-it-operations-strategy

Why Silos Are Killing Your IT Operations

Service Management

IT Operations

IT Strategy

Governance

Compliance

Cyber Resilience

Artificial Intelligence

Digital Transformation

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Enterprise Applications

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Why Silos Are Killing Your IT Operations

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Info-Tech Research Group