AI is reshaping the dental industry: sparking both innovation and anxiety. Will AI replace dentists? Automate diagnosis? Eliminate human expertise? In this candid conversation hosted by AAIA Global, Josh Gwinn (CEO, Optimize Practice Alliance & AAIA Denver Chapter President) and Manji Pal (Founder & CEO, Resonate AI) unpack the truth behind the hype.
They’ll explore how AI is changing patient care, operations, and growth strategy and what this means for dental entrepreneurs who want to lead rather than lag. Expect honest insight, practical examples, and real-world guidance for integrating AI into your practice with confidence. Whether you operate a single clinic or oversee a multi-location group, this session will challenge assumptions, inspire new thinking, and connect you with peers shaping the next era of dentistry.
About the Speakers
Josh Gwinn is a seasoned healthcare executive and former U.S. Navy Operations Specialist who built a leadership philosophy grounded in accountability, compassion, and mission-driven teamwork. He has led large-scale operations across national dental and vision brands, including Great Expressions Dental Centers and Gentle Dental, and served as CEO of Hero Practice Services. Josh is now the Co-Founder and CEO of Optimize Practice Alliance, helping dental entrepreneurs build scalable, values-driven organizations.
Manji Pal is the Founder and CEO of Resonate AI, which helps DSOs and group practices convert missed calls into new patients through AI automation. With over a decade in tech, including leadership roles at Microsoft and Houzz, Manji holds five granted patents in Machine Learning and AI for consumer applications and is a member of the Forbes Technology Council.