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The Agentic Era: Reshaping the Future of Business in Telecommunications

Presented by

Anil Jain: Google Cloud; Steve Tannock: TELUS Digital; Jamie Timm: TELUS Digital; Matt Anderson: Google Cloud; Krishnamurthy Srinivasan: Google Cloud

About this talk

How businesses operate is changing dramatically. We’re entering the agentic era, where intelligent AI assistants are moving beyond simple automation to fundamentally reshape how businesses operate, innovate, and engage with customers. Join us to discover how AI agents are changing the way telecommunications organizations optimize customer support, field operations, and complex networks.
Google Cloud AI

Google Cloud AI

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Fueling innovation with AI
Learn how to bring AI to real-world experiences quickly, efficiently, and responsibly, powered by Google's most advanced technology and models. Explore tools from Google Cloud that make it easier for developers to build with AI and new AI-powered experiences across our cloud portfolio. Powered by AI, uplevel customer service, enhance employee productivity, automate business processes, and more.
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