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Personalization at Scale: Navigating Data Privacy and Customer Expectations in the Age of AI

Presented by

Nick Cavalancia - Technical Evangelist and 4-time Microsoft MVP, Donald Farmer - Principal at Treehive Strategy, and Kavita Tipnis-Rasal - CTO at My Town AI

About this talk

Personalization is a key driver of first-class customer experiences. But how can businesses navigate data privacy and customer expectations when personalizing at scale? And where does AI fit in? Join Nick Cavalancia and guests to find out.
The Real-World Digital Transformation Series

The Real-World Digital Transformation Series

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Navigating the Ever-Evolving Landscape of Digital Transformation
In a world where technology continuously reshapes industries, businesses, and entire economies, The Real-World Digital Transformation Series is here to take viewers on a journey through the ever-evolving landscape of digital transformation. This series is designed for those who are at the coal-face of navigating the challenges and opportunities of integrating cutting-edge technologies into their organizations. Featuring expert interviews and real-world insights, The Real-World Digital Transformation Series offers a blend of strategic advice, tactical guidance, and inspiring stories from industry leaders who are driving successful transformations.
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