How AI is Killing the IT Ticket and What to Do about It

Logo
Presented by

Robert Hobbs, SVP, Strategy and Products, Lakeside Software; Vijay Gopal, Global Offering Leader - Digital Workplace Solutions, Lenovo

About this talk

AI is killing the IT ticket! It’s the end of IT as you know it—and that’s a good thing. How can you rewrite the playbook to accelerate the shift from reactive to proactive IT—and even predictive IT? Learn how to use device intelligence and other data insights to establish key performance baselines that drive efficiency, reduce IT cost per employee, and improve business outcomes in an AI-first enterprise IT organization.  In this exclusive webinar with leaders from Lakeside Software and Lenovo, you’ll learn:  - Which KPIs matter for the new era of IT and how to set baselines  - The value of device intelligence across the IT estate   - How to align IT goals with business outcomes  - Ways to mature your IT organization to become world-class IT  - Key considerations for the future of Agentic AI  Don't just manage IT—transform it by ensuring 100% availability of devices, peak productivity, and a 5-star digital employee experience.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (6)
Subscribers (151)
Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Learn how you can save 20% on annual IT costs per employee at lakesidesoftware.com.