How can Communications Service Providers (CSPs) move beyond the hype to unlock the real value of AI?
In this Omdia Trend Watch discussion, Roz Roseboro, Senior Principal Analyst, and James Crawshaw, Practice Leader, examine the most promising AI applications for telecom and what separates the leaders from the laggards.
In this video, you'll learn:
- Why customer care is a primary business case for AI implementation
- The link between AI-driven network quality improvements and customer retention.
- Leveraging integrated data sources for real-time, hyper-personalized offers.
- Insights from early adopters, including AT&T, Vodafone, Orange, and Telefonica.
- The critical importance of clean, organized data for effective AI implementation