Name: Zoom Employee Experience Summit 2025
Start: 2025-06-06T11:19:00Z
End: 2025-06-06T11:20:25.000Z
Location: BrightTALK

Zoom’s mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Disponibile con interpretazione simultanea in italiano.
This webinar explores how mid-market and commercial organisations across the UK are approaching communication and collaboration in today’s dynamic business environment. Based on feedback from IT and telecoms decision-makers, the study highlights the key challenges businesses face with their current tools, the growing interest in platform consolidation, and the priorities shaping future technology decisions. With a focus on integration, user experience, cost management, and support for hybrid work, the findings offer a broad view of how UK enterprises are adapting their communications strategies to drive efficiency and support long-term growth.

[ITALIAN LIVE INTERPRETATION] Rethinking Collaboration: Trends and Challenges in Evolving Communication Strategies

Disponible con interpretación en vivo al español.
This webinar explores how mid-market and commercial organisations across the UK are approaching communication and collaboration in today’s dynamic business environment. Based on feedback from IT and telecoms decision-makers, the study highlights the key challenges businesses face with their current tools, the growing interest in platform consolidation, and the priorities shaping future technology decisions. With a focus on integration, user experience, cost management, and support for hybrid work, the findings offer a broad view of how UK enterprises are adapting their communications strategies to drive efficiency and support long-term growth.

[SPANISH LIVE INTERPRETATION] Rethinking Collaboration: Trends and Challenges in Evolving Communication Strategies

Verfügbar mit Live-Übersetzung ins Deutsche.
This webinar explores how mid-market and commercial organisations across the UK are approaching communication and collaboration in today’s dynamic business environment. Based on feedback from IT and telecoms decision-makers, the study highlights the key challenges businesses face with their current tools, the growing interest in platform consolidation, and the priorities shaping future technology decisions. With a focus on integration, user experience, cost management, and support for hybrid work, the findings offer a broad view of how UK enterprises are adapting their communications strategies to drive efficiency and support long-term growth.

[GERMAN LIVE INTERPRETATION] Rethinking Collaboration: Trends and Challenges in Evolving Communication Strategies

Profitez d’une interprétation en direct en français pendant la session.
This webinar explores how mid-market and commercial organisations across the UK are approaching communication and collaboration in today’s dynamic business environment. Based on feedback from IT and telecoms decision-makers, the study highlights the key challenges businesses face with their current tools, the growing interest in platform consolidation, and the priorities shaping future technology decisions. With a focus on integration, user experience, cost management, and support for hybrid work, the findings offer a broad view of how UK enterprises are adapting their communications strategies to drive efficiency and support long-term growth.

[FRENCH LIVE INTERPRETATION] Rethinking Collaboration: Trends and Challenges in Evolving Communication Strategies

Get an inside look at how Zoom’s latest innovations are transforming the way teams work. This demo will showcase how Zoom Workplace and Zoom AI Companion deliver smarter collaboration, automate routine tasks, optimise meeting experiences, and support a more efficient digital workspace. Whether you're exploring vendor consolidation or already using Zoom, this demo will offer actionable use cases to help your teams work faster, reduce app fatigue, and make the most of your technology investments.

Zoom Workplace + AI in Action: A Guided Demo Experience

As businesses look to streamline communication tools, consolidating technologies promises cost efficiencies, simpler management, and improved user experience. But for IT managers, this consolidation comes with critical responsibilities, especially around security, privacy, and compliance frameworks.
This session explores the strategic and technical considerations IT leaders must account for when rationalising and consolidating their communication stack.

Securing Trust in the Cloud: Compliance, Sovereignty & Smart Tech Consolidation Across Europe

In a world where hybrid work is the new normal and AI is reshaping the workplace, organisational culture has never been more critical or more powerful. Join an interview with Daniel Strode, global expert on culture, innovation, and AI, for an energising and practical session that unpacks how leading organisations are leveraging culture as a strategic advantage in times of rapid change.
He’ll share actionable strategies for building high-performance cultures that thrive across physical and digital environments, foster intentional innovation through tools like The Innovator’s Edge, and embrace AI as a force for human-centric transformation. Whether you're leading a global enterprise or a growing team, this session will leave you equipped to shape a resilient, future-ready culture that drives growth and unlocks the full potential of your people.

Real Results: How Mid-Market Leaders Are Scaling with Zoom

This webinar explores how mid-market and commercial organisations across the UK are approaching communication and collaboration in today’s dynamic business environment. Based on feedback from IT and telecoms decision-makers, the study highlights the key challenges businesses face with their current tools, the growing interest in platform consolidation, and the priorities shaping future technology decisions. With a focus on integration, user experience, cost management, and support for hybrid work, the findings offer a broad view of how UK enterprises are adapting their communications strategies to drive efficiency and support long-term growth.

Rethinking Collaboration: Trends and Challenges in Evolving Communication Strategies

Struggling to keep up with the demands of a fast-moving digital workforce? You’re not alone. In this webinar, AI-Driven Workplace: Unlocking the Future of AI and Team Collaboration, industry experts explore how generative AI, evolving work styles, and smarter tech can transform team collaboration and employee engagement. Learn practical strategies to boost productivity, break down digital barriers, and adapt to the future of work, no matter where your team is.

AI-Driven Workplace: Unlocking the Future of CX and Team Collaboration

Explore how an AI-first approach is driving educational excellence in this immersive webinar. Learn how institutions can improve student outcomes and boost productivity through advanced tech integration, including Learning Tools Interoperability (LTI), hybrid learning environments, and smarter student services. Discover real-world use cases, practical strategies for seamless tool integration, and enhanced collaboration for remote, hybrid, and in-person learning. The session wraps up with an inspiring conversation featuring a leading education customer sharing their success story.

AI-first strategies for new ways to teach, learn, and work

Unlock your productivity potential in 2025 with Zoom AI Companion. In this webinar, we reveal 10 powerful prompts to help growing businesses boost efficiency, streamline collaboration, and stay competitive. Learn creative ways to use AI for idea generation, project management, and inbox clean up, plus best practices for refining your prompts for maximum impact. Whether you're leading a team or working solo, you'll leave with practical tools to transform the way you work.

10 AI Companion Prompts  for a Productive 2025

Explore how Zoom is redefining the future of work with powerful, accessible generative AI. In this webinar, Zoom shares its vision for transforming communication and collaboration, helping businesses boost productivity, strengthen customer relationships, and manage costs, all while maintaining data privacy. Learn about the latest product innovations, real-world AI use cases, and how you can drive more value with Zoom’s AI-powered platform today.

Delivering the Future of Employee and Customer Happiness Today - Keynote

Discover how Zoom is transforming collaboration with AI in this insightful webinar. The session explores new platform features, showcases how Zoom AI Companion boosts productivity with tools like smart recordings and meeting summaries, and highlights Zoom’s strong commitment to privacy and security. You'll also learn how AI Companion supports 36 languages, including Spanish.

Practical Ways AI Can  Help Your Small Business

This webinar explores the transformative impact of Artificial Intelligence (AI) in business, with a specific focus on responsible implementation within the European Economic Area. The session addresses critical challenges organizations face when adopting AI technologies, including security concerns, data protection requirements, and regional compliance considerations. Participants will gain insights into three key areas: responsible AI implementation with data security measures, federated AI models and technologies, and AI data residency requirements for processing and storage. The webinar is particularly relevant for organizations seeking to leverage AI capabilities while maintaining robust security protocols and regulatory compliance.

Security and Data Protection When Using AI

Transform your customer service with AI and unified communications! Learn how to deliver personalized, efficient support across channels while reducing costs. Watch our webinar featuring live demos of AI-powered tools that enable 24/7 customer support, faster response times, and enhanced team productivity.

Disrupt or be Disrupted: The benefits of AI in CX through the lens of Customers, Agents and the Business

Join us for an immersive virtual experience designed for forward-thinking event professionals, marketers, and communication specialists. The Events Summit hosted by Zoom brings together industry leaders, innovative practitioners, and technology experts to explore the intersection of cutting-edge tools and meaningful engagement.


In today's rapidly evolving events landscape, success depends on your ability to leverage AI capabilities, build thriving communities, and deliver seamless hybrid experiences. This summit delivers actionable insights across all three critical areas:

Discover how AI is revolutionizing event management with demonstrations of Zoom AI Companion and Zoom Docs features

Learn proven strategies for building and nurturing event communities from experts

Explore the art of successful hybrid events through real-world case studies from global brands 


Whether you're responsible for marketing events, internal communications, learning & development programs, or corporate gatherings, you'll walk away with practical strategies to transform your events from ordinary to extraordinary.

Zoom Events Summit: Where Technology meets connection - Elevating the future of events

In today’s hybrid world, it is crucial that organizations find the right formula for successful hybrid teamwork and communication.

Discover the latest workplace innovations from Zoom at our Zoom Experience Tour from our London Executive Briefing Center.

Join the session and discover:

 AI Companion to streamline your communications
Workvivo for a connected and inclusive employee experience
Zoom Docs, your latest collaboration tool – Virtual Reception for welcoming guests and employees
Booking and utilization of flexible workspaces
Effective meeting environments with Zoom Rooms

Creating the Workplace of Tomorrow

Discover how Zoom is transforming the modern workplace with an AI-first approach.

Explore tools designed to streamline communication, boost productivity, enhance employee engagement, and power flexible work solutions. See firsthand how our AI Companion and Zoom Workplace can help you get more done, faster, and smarter.

In this AI special Zoom Experience Tour we will show how AI can help your business.

From elevating customer satisfaction, to ensuring seamless connectivity and engagement for your employees. There will also be the opportunity to ask our Zoom Experts questions along the way, to provide insights into the potential of AI in your business.

Building the AI-Powered Workplace of the Future

As the future of work evolves, modern tools and AI technologies help improve Employee Experience (EX) by enhancing productivity and reducing repetitive tasks. At the same, the increasingly hybrid nature of collaboration makes it more challenging to foster a strong culture and work environment built on trust. 



Join us at the Zoom Employee Experience (EX) Summit to explore how businesses can meet employees' evolving needs and foster a happy and productive workplace culture.



If you already have a collaboration suite, come and see how easily Zoom Workplace with Zoom AI Companion can integrate with your existing tools. This allows you to leverage time-saving productivity features that are included at no additional cost. 


If you are starting out and looking for a modern suite of tools, Zoom Workplace offers end-to-end productivity, from Team Chat, Zoom Mail & Calendar, and Zoom Docs—all with Zoom AI Companion included at no additional cost*.


We’re excited to share Zoom’s practical approaches to keep your teams engaged and support your ever-evolving employee experience needs.

Zoom Employee Experience Summit 2025

Employee Experience

team collaboration

workplace productivity

zoom

zoom workplace

AI companion

Hybrid Work

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

Customer Experience

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Zoom Employee Experience Summit 2025

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About this talk

Zoom - EMEA