Presented by
Matt Coulter, Technical Architect, Liberty Mutual Insurance
Liberty Mutual: Building a Serverless Call Center on AWS | Amazon Web Services
About this talk
Liberty Mutual, a global insurance company, uses Amazon Web Services (AWS) to become more agile and customer-centric in the cloud. Building modern applications on AWS allows Liberty Mutual’s customers to easily interact with the company at any time and process claims automatically in as little as 4 minutes. With AWS, Liberty Mutual can spend more time focusing on its customers and innovation.
AWS for Financial Services
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Reimagine your business for today and tomorrow
AWS for Financial Services pioneers the intersection of financial services and technology. We enable customers to optimize operations and drive innovation using the industry's broadest set of services and partner solutions - while maintaining security, compliance, and resilience at scale. Tens of thousands of financial services firms worldwide, from fast-growing Fintechs to systemically important financial institutions, are building their future on AWS. AWS delivers cloud solutions for Banking, Capital Markets, Insurance, FinTech, and Payment Processing companies. Financial services leaders trust AWS's expertise, developed through over 15 years of helping customers harness cloud computing.
Key Industry Solutions:
• Banking: Modernize core banking platforms, optimize operations with AI and ML, transform customer experiences end-to-end, enhance digital banking capabilities, improve risk management and compliance
• Capital Markets: Automate trade lifecycle processes, enhance risk management systems, improve data-driven investing, optimize portfolio management, streamline regulatory reporting
• Insurance: Transform core insurance applications, achieve intelligent workflow automation, enhance customer experience, accelerate claims processing, improve underwriting accuracy
• Payments: Modernize payment platforms, strengthen fraud detection, expand value-added services using AI and ML, enable real-time payment processing, enhance payment security
• Fintech: Build scalable, long-term solutions, gain transparency into financial insights, ensure data quality and security, accelerate innovation and time to market, enable seamless integration capabilities