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CELO: How Hilton Takes the SLO to the Client

Presented by

Michael Novich, Director of Site Reliability, Hilton

About this talk

Service Level Objectives (SLOs) are a great way to measure reliability, but how can they help gain more visibility into the user experience? The Client Experience Level Objective (CELO) is a framework Hilton uses that leverages Dynatrace RUM to enable teams to understand how clients experience the Hilton app. Join this session to learn the goal of a CELO and how it gets defined and measured.
Dynatrace

Dynatrace

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