Computer Vision in Action: Cutting Shrink, Boosting Efficiency, and Powering Smarter Stores with Edge AI

Retail is undergoing a pivotal shift as rising labor costs, persistent shrink, and uneven foot traffic squeeze margins while customer expectations climb, leaving the industry losing more than 112 billion dollars annually to shrink and stockouts and spending nearly a third of store labor on low-value manual tasks. To counter this pressure, more retailers are turning to their existing camera networks and using real-time visual intelligence to improve operational accuracy, protect profit, and scale efficiency. HTEC experts break down how Smart Vision turns standard cameras into intelligent, real-time systems. By integrating with POS, workforce, and analytics platforms, Smart Vision generates insights that cut shrink, reduce manual work, and improve shelf availability without requiring new hardware. Its secure, hardware-agnostic design scales from pilot to full deployment and sets the groundwork for more resilient operations and future innovation. Learn how to turn your existing camera infrastructure into a revenue-generating engine. Register today. Speakers Joe Serrano guides retail and CPG organizations through practical modernization that delivers measurable impact. His leadership experience at Best Buy and Macy’s gives him a grounded view of store operations, supply chain pressures, digital commerce, and marketplace growth. He helps teams apply AI, computer vision, and next-generation store technology to raise performance and strengthen the customer experience. Dan Horton leads engineering and delivery at HTEC, directing teams that solve complex retail challenges through disciplined digital execution. With more than three decades in retail technology, architecture, and consulting, he understands how stores, supply chains, and customer interactions function in practice. He ensures engineering strategy aligns with commercial goals so clients get technology that works, scales, and proves its value.