Portfolio Management & ITIL©: A Book Review

Presented by

John Worthington

About this talk

While ITIL mentions the Service Portfolio as the 'spine' that connects each of the service lifecycles there's not a lot of prescriptive guidance on portfolio management in the OGC publications. This month I'll take us through a tour of an upcoming book called Taming Change with Portfolio Management, that offers some interesting advice on this important subject. Tune in to hear what I thought or go to www.tamingchange.com to get your own copy.

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This channel focuses (for the most part) on how IT infrastructure performance monitoring and management can be an enabler of ITSM adoption. It is part of logging the savage journey on a road to IT service management excellence... once a month for 30 minutes.