The Contact Centre of Today: How to Maximise it's Potential

Presented by

Mark Schmidt, EMEA CSE Director - Avaya

About this talk

Discover how you can maximise your current investments in your Contact Centre while enhancing the competitiveness of your operations and enhancing customer satisfaction - a key differentiator in todays economic climate.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (10)
Subscribers (832)
Leading experts discuss Intelligent Communications specifically contact centres, Unified Communications, IP Telephony.