The Business Benefits of an IP Telephony Communications System

Presented by

Graham Ferguson - IP Office Product Manager, Avaya

About this talk

Technology is consistently impacting the way in which many businesses operate and advances in communication platform technology has been a key driver for competitive differentiation. In this session Graham will explore how an IP Telephony platform can be advantageous to businesses allowing them to not only save on operational costs, but also benefit from greater reliability and flexiblility enhancing the companies dynamics to increasingly changing economic environments. Graham will also explore how an IP Telephony platform can support the growth of your business and ensure you are in strong , agile position to take advantage of the economic upturn ahead of the curve.

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Leading experts discuss Intelligent Communications specifically contact centres, Unified Communications, IP Telephony.