10 Ways to Go "Green" in your Contact Center

Presented by

Jen Eckert, Consulting and Education Manager, Avtex

About this talk

Reducing Costs and Improving Customer Experiences while Making a Positive Impact on the Environment Avtex provides technologies that help create extraordinary customer experiences in your contact center. Our unified communications solutions include multimedia contact center, IP telephony, messaging applications, enterprise-wide collaboration, notification, and networking solutions. - Interactive Intelligence – Platinum Elite Partner - Microsoft Unified Communications Going Green There is a growing desire for companies to reduce their environmental impact, from reducing CO2 emissions to improving energy efficiency. Yet even as many businesses realize the importance of "going green", they continue to be concerned that these new initiatives will raise costs and impact profitability. Does your company have a “green strategy”? Is your Contact Center an integral part of it, or, are you among those who are struggling to find a balance between environmental stewardship, customer satisfaction and fiscal responsibility? Join us for this FREE Webinar to learn 10 ways that you can reduce the carbon footprint of your Contact Center, while reducing costs and improving your customer experiences through: • Innovative technology solutions • Creative staffing techniques • Simple ways to conserve energy

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (237)
Subscribers (957)
This channel is dedicated to providing viewers with practical business knowledge and solutions that can be immediately applied to their business and have a positive impact on their ability to achieve and maintain continuous profitable sales and customer growth performance.