The Perfect BPO Body - A 90 Day Plan for Contact Center Fitness

Presented by

Greg Alcorn-CEO/ Pres. & Mark Lambert-VP Bus Dev./ Dir. of Sales for GCS

About this talk

Learn how to increase market share and client share by harnessing the power of simple, but effective daily employee communication. Avoid the pitfalls and uncover the valuable gems needed in making contact center decisions. Select the best outsource culture and the five ways to score big with difficult clients. We deliver professional presentations from many fields. Our cost effective solutions help our clients grow their business and improve their image. Our 13 contact centers are strategically located acress the United States and in the Phillippines, offering billingual and licensed insurance agents as need. We are PCI certified and follow a stringent process for security and regulation compliance.

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