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Vendor Relationship Management – Real life use cases

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Eve Maler, Principal Engineer, Sun Microsystems
VRM, or Vendor Relationship Management, is the reciprocal of CRM or Customer Relationship Management. VRM describes a set of tools, technologies and services that help individuas and organizations manage relationships with vendors. In turn, vendors who align themselves to these tools, technologies and services will have the opportunity to build better relationships with their customers.

The goal of VRM is to improve the relationship between the demand-side and the supply-side of markets by providing new and better ways for the former to relate to the latter. In a larger sense, VRM has the potential to improve markets and their mechanisms by equipping customers to be independent leaders and not just captive followers in their relationships with vendors and other parties on the supply side of the marketplace.

Vendor Relationship Management is partly an outgrowth of the consumer identity and privacy areas, and partly a vision for much more. Eve Maler is a Principal Engineer at Sun Microsystems and an active contributor of SAML, the Liberty Alliance, and other identity management standards.
Dec 2 2008
38 mins
Vendor Relationship Management – Real life use cases
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    - different approaches for incorporating BitSight Security Ratings into vendor risk management (VRM) programs, whether your program is just getting started or is well underway
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    - how vendor ratings can allow for more effective communication and thus greater transparency
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    On August 27 at 1:00 pm EST join Debbie Umbach, Director of Product Marketing at BitSight as she discusses the best practices for implementing vendor security ratings. Viewers will learn:

    - different approaches for incorporating BitSight Security Ratings into vendor risk management (VRM) programs, whether your program is just getting started or is well underway
    - how companies have used BitSight Security Ratings to notify key vendors of security incidents
    - how vendor ratings can allow for more effective communication and thus greater transparency

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  • Title: Vendor Relationship Management – Real life use cases
  • Live at: Dec 2 2008 10:15 pm
  • Presented by: Eve Maler, Principal Engineer, Sun Microsystems
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