Gartner Analyst: Benoit Lheureux, Blue Cross Blue Shield Assoc Chief Arch.: Plamen Petrov, Intel Chief Arch.: Andy Thurai
Cloud Service Brokerage (CSB) presents an emerging operational role where IT aggregates services from multiple cloud providers, applies corporate policies, & exposes a simplified consumption API for internal developers and partners. Its clear point-to-point management of billing, SLAs, API versioning/governance, integration connectors, and security cannot be managed by individual developers or departments in a controlled compliant way. Gartner discusses different CSB types, market spend, required technical capabilities, and where enablement solutions exist on the technology adoption curve. Chief Architect, Plamen Petrov presents a real world CSB deployment that Blue Cross Blue Shield Association implemented to help aggregate 3rd party services & deliver integration/security services for 38 independent BCBA companies.