Simulated Phishing -- Two Years of Near Misses

Presented by

Shelly Clark Epps, MS, HCISPP, Director of Security Program Management, Duke Health

About this talk

Simulated Phishing programs are hard to build, easy to destroy, and labor intensive. Tune in as Ms. Epps will present lessons learned from two years of enterprise simulated phishing in the Duke Academic Medical Center including: • Documentation, executive support, staffing, platform selection and pilot testing. • Phish template tips, entity and user engagement, phish reporting. • Safe-listing and working efficiently with your mail and security teams. • Metrics, program maturity and gamification. • How you know you’re doing it right (or wrong). • Taking it beyond phishing.
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