Maygenta - the contact centre comes home

Presented by

Dominic Crowther, Director, Maygenta Tony Golding, BT Head of Homeshoring

About this talk

Can your organisation offer better quality customer services, increase productivity, while significantly reducing costs, reducing carbon footprint and contributing to corporate social responsibility? Of course, and its happening now...

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Homeshoring noun (U) Definition: Transferring appropriate business functions to an employee’s home setting. Benefits: flexibility, optimised recruitment, cost reduction, enhanced retention and lower carbon footprint.