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Maygenta - the contact centre comes home

Can your organisation offer better quality customer services, increase productivity, while significantly reducing costs, reducing carbon footprint and contributing to corporate social responsibility?
Of course, and its happening now...
Recorded Nov 28 2008 26 mins
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Presented by
Dominic Crowther, Director, Maygenta Tony Golding, BT Head of Homeshoring
Presentation preview: Maygenta - the contact centre comes home

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The contact centre comes home
Homeshoring
noun (U)
Definition: Transferring appropriate business functions to an employee’s home setting.
Benefits: flexibility, optimised recruitment, cost reduction, enhanced retention and lower carbon footprint.

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  • Title: Maygenta - the contact centre comes home
  • Live at: Nov 28 2008 11:30 am
  • Presented by: Dominic Crowther, Director, Maygenta Tony Golding, BT Head of Homeshoring
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