Personalisation - using data to understand your customers

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Presented by

Mandy Critchley, Head of Partnerships and Insights at mySupermarket

About this talk

In this webinar Kim Ludlow, UK MD of my Supermarket will discuss: - Managing personalisation to make broad sites more relevant to customers - Focussing on the customer profile instead of the customer journey - Joining data across all marketing channels to create a seamless - and relevant - experience - Serving the right messages at the right time to influence to purchase

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