Social Media and CRM – A New World or Just Better Business?
Presented by
David Beard, CRM Evangelist, Sage
About this talk
Social media and social networking have changed the way we all connect and communicate. For businesses especially, social networking has changed the way they find new customers and interact with their current ones.
In this webinar, we’ll:
• Identify what social media is and what it means to your business
• Share some ideas about incorporating social media into your existing customer strategy
• Discover the best tools to execute a social CRM strategy
• Find out how to develop meaningful customer relationships using social media
• Share our top tips for social CRM engagement.
Marketing experts share tips and best practices for achieving success with email, social media, demand generation, mobile marketing and other trending topics.…