This presentation will cover the community management framework, a process through which many of the world's top online community managers use within the communities for their own organization. This framework divides the sphere of community management into 8 key elements:
1) Strategy. 2) Growth. 3) Moderation. 4) Events & Activities. 5) Content. 6) Relationships & Influence. 7) Business Integration. 8) User experience
This presentation will be tactical in nature. It will provide a variety of ideas any community manager can instantly implement within their own community efforts.