The New Normal – Small Business Owners and the Social Web

Presented by

Kira Wampler; Social Media Marketing Leader, Intuit

About this talk

With the advent of social media, customers have come to expect higher-order experiences, real-time, from big and small brands. This discussion will explore how Intuit shows love for small business customers through social media and community, resulting in more meaningful engagement, longer term relationships and a transformation in its products and policies.

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