Social media & CRM – A new world or just better business?

Logo
Presented by

David Beard, CRM Evangelist from Sage

About this talk

Social media and social networking have changed the way we all connect and communicate. For businesses especially, social networking has changed the way they find new customers and interact with their current ones. In this webinar, we’ll: * Identify what Social Media is and what it means to your business. * Share some ideas about incorporating Social Media into your existing customer strategy. * Discover the best tools to execute a social CRM strategy. * Find out how to develop meaningful customer relationships using Social Media. * Share our top tips for Social CRM engagement.

Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (237)
Subscribers (27064)
This channel provides practical advice to help B2B marketers understand the rapidly evolving marketing landscape, and to make best use of new techniques and tools.