What's Different about Managing Clouds?

Presented by

Richard Mayo, IBM Market Manager Cloud Computing

About this talk

Delivering services in cloud based environments allows IT to provide new levels of availability and performance based on the scalability and elasticity of the cloud. However, to realize these benefits of cloud computing new levels of monitoring and management are needed. This session will show how in-depth monitoring data coupled with real-time predictive analytics and automation can enable you to deliver the benefits of cloud computing to your organization. Learn how to evolve your service management capabilities to get the maximum return from your investment in cloud computing, increase customer satisfaction and improve business results.

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Cloud computing is a general concept that incorporates software-as-a-service (SaaS), platform-as-a-service (PaaS), infrastructure-as-a-service (IaaS) and other recent well-known technology trends in which the common theme is reliance on the Internet for satisfying the computing needs of the users. This channel features presentations by thought leaders who cover the key topic areas in this increasingly important field.