The Importance of Business Outcomes for Measuring Cloud Services

Presented by

Erik Hille, Senior Principal Product Marketing Manager, CA Technologies.

About this talk

With many organisations looking to gain competitive advantage while simultaneously saving cash through cloud based technologies, how can you be sure that service quality will not be compromised in these austere times? In this session we will be looking at how through the use of "business outcomes" the paradigm of delivering more with less can really be achieved.

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Cloud computing is a general concept that incorporates software-as-a-service (SaaS), platform-as-a-service (PaaS), infrastructure-as-a-service (IaaS) and other recent well-known technology trends in which the common theme is reliance on the Internet for satisfying the computing needs of the users. This channel features presentations by thought leaders who cover the key topic areas in this increasingly important field.