Designing Your Service Catalog for the Cloud

Kevin Holland, Service Management Consultant Specialist, NHS
Cloud computing is here to stay, but it fundamentally challenges many concepts from ITIL, including service catalogs. One key challenge is how to make the structure of your catalog suit the different types of cloud services, whether you are a service provider or a service consumer. Selecting the correct type will help you to make your catalogs add value in a diverse, dynamic, multi-supplier environment.

This session will give you some tips, challenge your thinking, help you to get maximum benefits from service catalogs for the cloud.
May 17 2012
47 mins
Designing Your Service Catalog for the Cloud
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  • Channel
  • Channel profile
  • Managing Distributed Networks Securely Through the Cloud Recorded: May 28 2015 58 mins
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    The webinar is a cloud presentation and live product demonstration.

    Attendees will learn how to:
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    In this BrightTALK-exclusive webinar, you’ll learn about the biggest cloud data losses of the year, and how to make sure they don’t happen in your organization.
  • Data Sovereignty and the Cloud Recorded: May 21 2015 48 mins
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    Join NetApp EVP George Kurian on Wednesday, May 20th at 10amPT to learn the latest thought leadership around hybrid cloud for critical enterprise workloads.
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    Register now and plan to join us for this informative session.
  • A Crash Course in Hosted Voice Recorded: May 14 2015 39 mins
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  • Bringing Open Source SDN Into Your Network Recorded: May 13 2015 49 mins
    Neela Jacques, Executive Director, OpenDaylight
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  • Meeting Mobile Challenges Head On! Recorded: May 13 2015 49 mins
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    Hear use cases in:
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    Stuart Oliver, Global Service Provider Programs Manager & Mara McMahon, Director of Service Provider GTM
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    We’ll discuss:

    -Enterprise application trends and how to drive more applications to your cloud & hosting platforms

    -How to differentiate your services for competitive advantage

    -Where new profit centers may await and where other service providers are placing application and technology bets for maximum revenue growth
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    In this webinar, you will learn best practices for the selection, implementation, and training processes of your unified communications platform.
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    Eric Bear, VP Product Solutions, Signalhorn
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  • The Data Center of the Future: Is It Software-Defined? Recorded: Apr 30 2015 47 mins
    Matt McSpirit, Snr. Technical Product Marketing Manager, Microsoft
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    In this webinar, Matt McSpirit will outline the key essentials for future-proofing IT infrastructure and explore the role of the Microsoft Cloud Platform (with technologies like Windows Server, System Center and Azure) in achieving the vision of tomorrow's software-defined data center.
  • IT Transformation Journey: Becoming a Service Provider to the Business Recorded: Apr 30 2015 34 mins
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All you need to know, what it means and why it matters
Cloud computing is a general concept that incorporates software-as-a-service (SaaS), platform-as-a-service (PaaS), infrastructure-as-a-service (IaaS) and other recent well-known technology trends in which the common theme is reliance on the Internet for satisfying the computing needs of the users.

This channel features presentations by thought leaders who cover the key topic areas in this increasingly important field.

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  • Title: Designing Your Service Catalog for the Cloud
  • Live at: May 17 2012 8:00 am
  • Presented by: Kevin Holland, Service Management Consultant Specialist, NHS
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