Joshua Davis, Team Lead, RingCentral Sales Engineering & John Ross, Manager, RingCentral Global Customer Care
Where hosted VoIP fits in the array of business phone solutions? Joshua Davis, Team Lead, Sales Engineering, who was on the IT side managing telecommunications for over 10 years before joining RingCentral early in 2012, and John Ross, Manager, Global Customer Care, who knows his marketing hype from implementation reality, discuss four areas IT should review before choosing a category of business phone solutions:
•Networking & bandwidth requirements
•IT resources and expertise
They list key factors to consider and the pros and cons of each telephony solution. Because the truth is, what’s right for company isn’t necessarily right for another.