Leveraging Current Investments and Migrating to UC

Presented by

Pamela Avila, Principal at Sierra Summit Group

About this talk

UC is a process or strategy – it is not a product. This session will offer specific steps on migrating to UC solutions while leveraging the investments you’ve already made in telecom and data. It will look at the questions that every business must ask itself when considering UC solutions, and the players in the migration process.

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Unified communications simplifies and integrates all forms of communications within the enterprise. By ‘unifying’ phone, e-mail, chat, voice mail, fax and other key processes related to internal and external communication, you can automate all forms of human and device communications into a common user experience. As a result, organizations will optimize business processes, enhance human communications, reduce latency and manage flows while eliminating device and media dependencies.