Addressing for Unified Communications

Presented by

Neil Hollingum, Senior Instructor, Perpetual Solutions

About this talk

Unified Communications relies on delivering a mechanism for universal addressing. This presentation will examine current generation solutions to addressing issues from a technology rather than vendor oriented perspective. Perpetual Solutions is a vendor independent training company delivering convergence and telecoms technical training.

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Unified communications simplifies and integrates all forms of communications within the enterprise. By ‘unifying’ phone, e-mail, chat, voice mail, fax and other key processes related to internal and external communication, you can automate all forms of human and device communications into a common user experience. As a result, organizations will optimize business processes, enhance human communications, reduce latency and manage flows while eliminating device and media dependencies.