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Doing vs. Knowing and the Paradox of Communications Engagement

For workers in all kinds of organizations, a good and ‘productive’ day too often seems to be defined by numbers. The number of emails sent and the elusive triumph of InBox Zero. The number of files shared through DropBox or collaborated on through Google Docs. The number of messages answered/read/posted through Facebook or WhatsApp. The number of channels on Slack.The number of direct messages on Twitter. The number of video conversations on Skype. Somehow, these numbers have come to define employee productivity and even worth.

That’s a problem. There is a communications engagement paradox. Because there are so many forms of communication, accompanied by massive pressure to ‘just get it done,’ we might actually be communicating less effectively. The truth is that we are spending so much time and energy in the everyday ‘doing’ that there is no ‘knowing’ in relationship to which efforts drive engagement and action over time. Without ever ‘knowing,’ a communication engagement gap between sender and receiver is bound to grow.

Join us to discover new technologies in unified communications and how to drive engagement in the cloud.
Recorded Aug 16 2016 59 mins
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Presented by
Tony DeAscentis, CEO of Ving and Jeff Wallace, CEO of Global Kinetics
Presentation preview: Doing vs. Knowing and the Paradox of Communications Engagement

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Unified communications simplifies and integrates all forms of communications within the enterprise. By ‘unifying’ phone, e-mail, chat, voice mail, fax and other key processes related to internal and external communication, you can automate all forms of human and device communications into a common user experience. As a result, organizations will optimize business processes, enhance human communications, reduce latency and manage flows while eliminating device and media dependencies.

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  • Title: Doing vs. Knowing and the Paradox of Communications Engagement
  • Live at: Aug 16 2016 5:00 pm
  • Presented by: Tony DeAscentis, CEO of Ving and Jeff Wallace, CEO of Global Kinetics
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