Unified Communication: The Bigger Picture

Presented by

Nick Harper, Head of Networking & Security Sales, SCC

About this talk

In this interactive webcast Nick Harper will share a management-level view of Unified Communications including distinguishing the two distinct types: UCU and UCB. In his analysis he will explain that UC is not simply 'getting your voicemail in your email'. How the current UCU implementations if managed as part of an over business level UC strategy will enable companies to drive cost out of business operations and ultimately make them more efficient. During the webcast Nick will then discuss the UC market sizes and conclude with some real-life applications and implementations.

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Unified communications simplifies and integrates all forms of communications within the enterprise. By ‘unifying’ phone, e-mail, chat, voice mail, fax and other key processes related to internal and external communication, you can automate all forms of human and device communications into a common user experience. As a result, organizations will optimize business processes, enhance human communications, reduce latency and manage flows while eliminating device and media dependencies.