ICE [Ep.6]: Setting Budgets, Finding Stakeholders for AI-Enabled DCX Projects

Presented by

Robin Gareiss, President and Founder, Nemertes Research

About this talk

Intelligent Customer Engagement Series [Ep.6]: Setting Budgets, Finding Stakeholders for AI-Enabled DCX Projects As IT and business leaders evaluate their how to use AI to improve customer experience, one of the biggest roadblocks is funding. This webinar provides step-by-step guidance on finding stakeholders to fund the projects, with specific data on how much companies are spending today on their AI-enabled initiatives.

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Unified communications simplifies and integrates all forms of communications within the enterprise. By ‘unifying’ phone, e-mail, chat, voice mail, fax and other key processes related to internal and external communication, you can automate all forms of human and device communications into a common user experience. As a result, organizations will optimize business processes, enhance human communications, reduce latency and manage flows while eliminating device and media dependencies.