A Hosted Contact Center Success Story

Presented by

Karen Christensen, VP Bus Dev - DTSI and Tom DePoy, EVP Ops, Dennis DeWulf, EVP Bus Dev - A.C.E. Global

About this talk

DTSI has quickly grown to become a leading provider of IT infrastructure, managed IT services, contact center applications and a hosted solutions expert; supporting clients who are call center service providers and business processing outsourcers (BPO) and companies in the Financial Services, Healthcare, Hospitality and Collections industries. Listen to DTSI’s overview of Hosted Contact Center and see if it is the right model to meet your resource management, capital preservation and operational needs. Hear how DTSI delivered a customized Hosted Contact Center solution for A.C.E. (Associated Creditors Exchange) to help them provide an enhanced customer contact experience for their clients.

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