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AVDS - introducing CCNG partner Automated Voice & Data Solutions

CCNG talks with Sharon Moon, President of Houston based Automated Voice & Data Solutions (AVDS) about their contact center business solutions, clients and approach to helping customers manage the "customer experience".
Recorded Jun 15 2010 14 mins
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Presented by
Sharon Moon, President - AVDS
Presentation preview: AVDS - introducing CCNG partner Automated Voice & Data Solutions

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: AVDS - introducing CCNG partner Automated Voice & Data Solutions
  • Live at: Jun 15 2010 9:00 pm
  • Presented by: Sharon Moon, President - AVDS
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