Advantages to Partnering with CCNG

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Presented by

David Hadobas, President and CEO, CCNG International Inc.

About this talk

CCNG's brief overview of the partnership program benefits covering the four marketing channels to increase partner awareness, messaging and content for the contact center and customer care industry.

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CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners. Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience. This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.