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Introducing CCNG partner - Ronco Communications

CCNG talks with long time industry executive Phil Ruffini Director of Contact Center Sales about the new CCNG partnership with his company Ronco Communications. Phil will detail the contact center solutions provided by Ronco Communications from Cisco, Interactive Intelligence and more...
Recorded Aug 24 2010 9 mins
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Phil Ruffini, Director of Contact Center Sales - Ronco Communications
Presentation preview: Introducing CCNG partner - Ronco Communications

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: Introducing CCNG partner - Ronco Communications
  • Live at: Aug 24 2010 7:45 pm
  • Presented by: Phil Ruffini, Director of Contact Center Sales - Ronco Communications
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