Hi [[ session.user.profile.firstName ]]

Teleworking Call Center Solutions at Cox Communications

CCNG talks with Cox Business about their Telework program and how they have successfully implemented into their call center operations.
Recorded Sep 10 2010 15 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Ian Ballais - Manager Enterprise Sales, Shannon Walker - Supervisor, Technical Service – Work at Home Team
Presentation preview: Teleworking Call Center Solutions at Cox Communications

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Teleworking Call Center Solutions at Cox Communications
  • Live at: Sep 10 2010 7:00 pm
  • Presented by: Ian Ballais - Manager Enterprise Sales, Shannon Walker - Supervisor, Technical Service – Work at Home Team
  • From:
Your email has been sent.
or close