Introducing CCNG partner - Knowlagent

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Presented by

Lee Anne Wimberly, Director of Marketing - Knowlagent

About this talk

CCNG talks with Lee Anne Wimberly, Director of Marketing at Knowlagent about their talent management software solution developed to meet the unique training, coaching, and hiring needs of call center agents. By automating traditional call center management processes, Knowlagent’s solutions enable you to hire the right agents and make them better by pushing training and communications when call volumes are low.

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