Celebrating Contact Center Excellence at the VA

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Presented by

Lon Hendrickson, Executive Director, CCNG Magnet Program

About this talk

The VA Health Administration Center (HAC) Customer Service Center in Denver, Colorado. They have recently earned recognition as a best-practice service center and been awarded the Leadership VA Alumni Association 2009 Team Spirit Award. We are proud to be able to add our congratulations on their achievements and their award, and to thank them for their support of our country’s military families.

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