Hi [[ session.user.profile.firstName ]]

Introducing CCNG partner - inContact

CCNG talks with Mariann McDonagh, Chief Marketing Officer at inContact about Cloud Computing for Contact Centers and why the market is moving toward this SaaS approach to contact center technology solutions.
Recorded Oct 28 2010 8 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Mariann McDonagh, Chief Marketing Officer - inContact
Presentation preview: Introducing CCNG partner - inContact

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Introducing CCNG partner - inContact
  • Live at: Oct 28 2010 7:45 pm
  • Presented by: Mariann McDonagh, Chief Marketing Officer - inContact
  • From:
Your email has been sent.
or close