Celebrating Contact Center Excellence at Cross Country Automotive

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Presented by

Lon Hendrickson, Executive Director, CCNG Magnet Program

About this talk

We are shining a light on their recent honor. CROSS COUNTRY AUTOMOTIVE SERVICES (Cross Country) has been recognized with the top award for outstanding customer service. Cross Country, a leading provider of driver and vehicle assistance services in North America, received the number one ranking for 2010 among all companies globally within the “Best Internal Contact Center (Large / 250 + agents)” category at ContactCenterWorld.com’s annual “Top Ranking Performers in the Contact Center World” World Finals Conference & Awards.

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