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Comprehensive Solutions for Contact Centers by CCNG partner SOS

CCNG talks with partner SOS about their Comprehensive Solutions for Contact Centers:Advanced Call Center, Network and Voice Solutions. Multi-media technology solutions that help contact centers serve customers better, work smarter and increase profits.
Recorded Feb 15 2011 9 mins
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Presented by
Gia McNutt, CEO & Co-Founder
Presentation preview: Comprehensive Solutions for Contact Centers by CCNG partner SOS

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: Comprehensive Solutions for Contact Centers by CCNG partner SOS
  • Live at: Feb 15 2011 10:15 pm
  • Presented by: Gia McNutt, CEO & Co-Founder
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