Hi [[ session.user.profile.firstName ]]

Best Practices on Measuring and Driving Customer Engagement

CCNG member presentation from Larry Streeter, VP Customer Support at Constant Contact. Hear how Constant Contact uses customer engagement to improve overall performance in their contact center operations. Questions pre-submitted via Twitter @dhadobas and directly with Larry and other viewers using
CCNG member presentation from Larry Streeter, VP Customer Support at Constant Contact. Hear how Constant Contact uses customer engagement to improve overall performance in their contact center operations. Questions pre-submitted via Twitter @dhadobas and directly with Larry and other viewers using the CCNG Group on LinkedIn, see discussions. Find CCNG Groups on LinkedIn using this link below -

http://www.ccng.com/i4a/pages/index.cfm?pageID=4561
Recorded Oct 27 2011
37 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Larry Streeter, VP Customer Support at Constant Contact
Presentation preview: Best Practices on Measuring and Driving Customer Engagement
Recommended for you:
  • Date
  • Rating
  • Views

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Best Practices on Measuring and Driving Customer Engagement
  • Live at: Oct 27 2011 1:45 pm
  • Presented by: Larry Streeter, VP Customer Support at Constant Contact
  • From:
Your email has been sent.
or close
You must be logged in to email this