2020 Outlook – Making AI Conversational Analytics Work for You

Presented by

Brett Paulson, Head of Sales & Marketing; and Roger Lee, Director Customer Success, Gridspace

About this talk

Digital transformation and all its glory – the continued quest to improve customer service, customer experience and employee experience remains a priority. Since AI/machine learning continues to be a strategic investment and remains a hot discussion topic, you will learn how specifically AI conversational analytics will impact your organization in the areas of people, process, and technology. Join Brett Paulson and Roger Lee, aka Professor CXi, for an engaging, informative, and action-oriented session.

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