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SaaS Marketing Strategy -- Interview with Peter Cohen

Common challenges, mistakes and issues with marketing programs focused on delivering content around Cloud contact center and other Software as a Service solutions.
Recorded Jan 29 2020 10 mins
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Presented by
Peter Cohen, Founder, SaaS Marketing Strategy Advisors
Presentation preview: SaaS Marketing Strategy -- Interview with Peter Cohen

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: SaaS Marketing Strategy -- Interview with Peter Cohen
  • Live at: Jan 29 2020 4:20 pm
  • Presented by: Peter Cohen, Founder, SaaS Marketing Strategy Advisors
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