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Is Your Technology Ready to Support a Remote Workforce?

In his latest audio blog, Nathan Hart, Director of IT Services & Security at The Northridge Group, shares tips for effectively supporting a remote workforce and ensuring that your organization's technology and infrastructure are crisis-ready.
Recorded Apr 2 2020 8 mins
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Presented by
Nathan Hart, Director of IT Services & Security, The Northridge Group
Presentation preview: Is Your Technology Ready to Support a Remote Workforce?

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: Is Your Technology Ready to Support a Remote Workforce?
  • Live at: Apr 2 2020 6:25 pm
  • Presented by: Nathan Hart, Director of IT Services & Security, The Northridge Group
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