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Remote Workforce Executive Briefing

During this "Remote Workforce Executive Briefing", David Reed, President of Remote Office Consulting, will discuss the following aspects of creating a remote workforce strategy:

*Preparation– Define what you can do right now to analyze your work tasks to determine what is critical to your organization and what can be put on hold. What work can be done remotely?

* Remote Workplace Approval– Define the critical elements that are necessary to support any work-from-home team member.

*Information Management – Identify how you will manage data and share information. How is critical data protected? How are backups performed?

*Supervision – Discuss how you move from managing on-site team members to leading a distributed workforce. Moving from clocking in to completing assigned tasks.

*Employee Productivity – Tips and advice to help a work from home employee maintain his/her productivity.

*Technology – Provide an overview of tools that can be used to collaborate within a remote workforce and manage the work being done.

*Culture – Discuss what can be done to maintain your corporate culture and sense of teamwork while dealing with a distributed workforce.
Recorded Apr 13 2020 66 mins
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Presented by
David Reed, President, Remote Office Consulting
Presentation preview: Remote Workforce Executive Briefing

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

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  • Title: Remote Workforce Executive Briefing
  • Live at: Apr 13 2020 4:00 pm
  • Presented by: David Reed, President, Remote Office Consulting
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