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Virtual Engagement - Virtual Venues -- Part One

During this webinar we will discuss how to maximize virtual platforms for optimal performance and results. We will cover aspects of working virtually and how different parts of an organization can do this effectively. We will discuss when virtual venues are effective and when they are not, as well as some tips and tricks for using them.
Recorded Apr 14 2020 48 mins
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Presented by
Lance Hill, CEO, Within3
Presentation preview: Virtual Engagement - Virtual Venues -- Part One

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: Virtual Engagement - Virtual Venues -- Part One
  • Live at: Apr 14 2020 2:00 pm
  • Presented by: Lance Hill, CEO, Within3
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