How to Keep a Remote Team Running Effectively

Presented by

Justin Hurdle, Director of WFM & Operational Performance, Bill Gosling Outsourcing

About this talk

Learn how to maximize your team remotely with Workforce management (WFM). Watch this interview with our guest Justin Hurdle, Director of WFM & Operational Performance at Bill Gosling Outsourcing, for tips on how you can apply Workforce Management in your business to maximize productivity. In this interview you will learn about: *What Workforce Management is and what it can do for you *How to keep a remote team and call queue running effectively *The key factors in maintaining performance and meeting service levels
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